Shubham Johari.
Senior Product Designer at ServiceNow, working on AI Analytics. Before that, five years at SAP Labs designing for manufacturers and writing the AI guidelines used across SAP Fiori.
I design for the people behind complex systems: quality engineers, suppliers, admins and platform owners. I like turning messy, multi-step work into something that feels clear, trustworthy and human.
that's me ☕
How I grew into design
From the roots up: engineering, data, design school, and the products since.
- 2025 → nowSenior Product DesignerServiceNow · AI Analytics
- 2020 – 2025UX Design SpecialistSAP Labs · quality management, AI guidelines
- 2019 – 2020First design jobUX Designer, Accenture
- 2017 – 2019Master of UX DesignMIT Institute of Design
- 2016 – 2017Senior AnalystFlex · logistics automation
- 2015 – 2016AnalystSearce · logistics reporting
- 2014Bachelor of Electrical EngineeringBharati Vidyapeeth
A lil' bit about my design journey
Why an electrical engineer ended up designing software.
Growing up, I was both the "tech kid" and the "smart kid." I took apart anything with a screw, so engineering felt like the obvious path, and I thought I'd end up building cars.
A few years in, I realised I cared more about the people using the machines than the machines themselves. A stint analysing logistics data taught me how much of work happens in spreadsheets nobody enjoys. Then I found UX.
UX design finally gave both of them a job.
Other than designing, I like to…
Teach design
I want more people to find their way into design. With SAP's REACH program, I run Design Eye Opener sessions that introduce students to the field, and I mentor people starting out.
Ride
Long bike rides are my reset. Out on the open road there are no screens or notifications, just the ride, and I come back with a clearer head and fresh ideas.
Draw
Pencil portraits and ink sketches. Stepping away from screens to just observe gives me a different perspective, and a break from pixels.
